Exposed Racks Crossbar & Accessories Manufacturer Warranty
IMPORTANT: IT IS THE RESPONSIBILITY OF THE INSTALLER/USER TO DECIDE WHERE AND HOW MUCH WEIGHT TO DISTRIBUTE IN ANY ONE LOCATION. THE WEIGHT IS DISTRIBUTED DOWN THROUGH THE FRAME AND/OR DISTRIBUTED OVER THE ROOF TOP, AND IS FANTASTICALLY STRONG. THAT BEING SAID, WEIGHT CAPACITY IS LIMITED TO JEEP’S MAXIMUM STATIC AND DYNAMIC WEIGHT LIMITS. WHEN PUTTING LOAD ON THE ROOF TOP, TAKE CAUTION TO ALWAYS DISTRIBUTE THE WEIGHT AS MUCH AS POSSIBLE. USE COMMON SENSE WHEN INSTALLING AND CARRYING LOADS. EXR CROSSBARS ARE THE STRONGEST ON THE MARKET, BUT INSTALLATION OF CROSSBARS DOES NOT MAKE YOUR VEHICLE INVINCIBLE, AND THEY DO NOT PROTECT YOU IN THE EVENT OF A VEHICLE ROLL OVER OR OTHER IMPACT. PLEASE USE COMMON SENSE IF YOUR LIFE EXPERIENCE HAS PROVEN TO YOU THAT OTHERS MAY HAVE MORE COMMON SENSE (SUCH AS A SPOUSE), PLEASE CONSULT THIS PERSON FOR JUST ABOUT EVERYTHING. :-)
BEFORE EACH USE (DRIVE), ALWAYS CHECK ALL BOLTS FOR TIGHTNESS AND CHECK THE POSITION AND STRAPS/BOLTS/PINS OF THE LOAD BEING CARRIED. WHENEVER LOADING SOMETHING ON TOP OF THE CROSSBARS FOR THE FIRST TIME YOU SHOULD STOP THE VEHICLE AFTER A FEW MINUTES OF DRIVING TO CHECK/TIGHTEN EVERYTHING (THIS IS FOR ALL ITEMS ON ALL ROOF RACKS, NOT JUST EXR).
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS LIMITED WARRANTY CAN ALSO BE FOUND AT AND IN THE DOCUMENTATION WE PROVIDE WITH THE PRODUCTS. WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCTS PURCHASED FROM THE SITE WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THIS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. OUR RESPONSIBILITY FOR DEFECTIVE PRODUCTS IS LIMITED TO REPAIR, REPLACEMENT OR REFUND AS SET FORTH IN THIS WARRANTY STATEMENT. NEITHER ANY PERFORMANCE OR OTHER CONDUCT, NOR ANY ORAL OR WRITTEN INFORMATION, STATEMENT OR ADVICE PROVIDED BY US OR ANY OF OUR SUPPLIERS, AGENTS OR EMPLOYEES WILL CREATE A WARRANTY, OR IN ANY WAY INCREASE THE SCOPE OR DURATION OF THIS LIMITED WARRANTY.
Who May Use This Warranty?
This limited warranty extends only to the original purchaser of products and services from the Site. It does not extend to any subsequent or other owner or transferee of the product or any transferee or other beneficiary of the service.
What Does This Warranty Cover?
This limited warranty covers during the Warranty Period (as defined below) defects in materials and workmanship in products and services purchased from the Site.
What Does This Warranty Not Cover?
This limited warranty does not cover any damages due to: transportation; storage; improper use; failure to follow the product instructions, guidelines or to perform any preventive maintenance; modifications of or any types of repairs to the product and/or a load system carrier other than those authorized by SMS; combination or use with any products, materials, processes, systems or other matter not provided or authorized in writing by SMS Auto Parts, Co.; unauthorized repair; normal wear and tear; cosmetic rust, and scratches; external causes such as accidents, abuse, intentional or unintentional deformation of parts, unlawful vehicle operation, or other actions or events beyond our reasonable control.
What is the Period of Coverage?
This limited warranty starts on the date of your purchase and lasts for a THREE YEAR TIME PERIOD the "Warranty Period". The Warranty Period is not extended if we repair or replace a warranted product or re-perform a warranted service. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.
What Are Your Remedies Under This Warranty?
With respect to any defective products during the Warranty Period, we will, in our sole discretion, either: (i) repair or replace such products (or the defective part) free of charge or (ii) refund the purchase price of such products.
How Do You Obtain Warranty Service?
To obtain warranty service, you must call 215-310-1917 or email our Customer Service Department at during the Warranty Period to obtain an RMA number. No warranty service will be provided without an RMA number. Any refunds will go through the authorized distributor, vendor, seller, retailer, re-seller, or website from where the original parts were purchased. Parts must be purchased from an authorized retailer to qualify for a warranty claim.
Limitation of Liability
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE OBLIGATION AND LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT OR SERVICE THAT YOU HAVE PURCHASED THROUGH THE SITE, NOR WILL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY LOSS OF PRODUCTION, WORK, DATA, USE, BUSINESS, GOODWILL, REPUTATION, REVENUE OR PROFIT, ANY DIMINUTION IN VALUE, COSTS OF REPLACEMENT GOODS OR SERVICES, OR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
THIS WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.